How to Deposit Fiat Currencies via Local Payments

Step 1.

Navigate to the Wallet Page > Choose "Spot" under Wallet Type.

Note: This option allows you to deposit traditional, government-issued fiat currencies into your account.

Step 2.

Click on "Deposit"

Step 3.

Select Local Payments to proceed

Step 4.

Select the bank or online payment channel to deposit funds in the checkout page. Complete your deposit in the checkout page.

Please follow the instructions on the checkout page to fill in the required information. You may be prompted by the payment provider to answer additional questions in order to complete the transaction. The "reference code" and "transaction number" might be required by your selected payment channel. The transaction can only proceed successfully with accurate information.

Step 5.

Once you've completed the deposit, you may return to your Wallet or Transaction History page to check the deposit result. Your deposit will be protected and credited to your wallet once the transfer is verified.

Q: My bank or wallet asked me about potential fraud or investment intentions during the transfer. What should I do?

Some financial institutions may ask standard questions during the transfer process as part of their anti-fraud screening protocols. This is normal and will not affect your deposit. If you are unsure as to how to respond, you can contact our support team for guidance.

Q: I just deposited fiat assets on my Autotrader.io account. Why can't I withdraw them?

In line with the industry's anti-money laundering measures, Autotrader.io has a 48-hour withdrawal holding period put in place immediately after each user's first fiat deposit transaction. During this period the user will not be able to conduct fiat/crypto withdrawals function. All withdrawal features will be re-enabled after the 48-hour holding period, and after Autotrader.io verifies the source of the funds. Subsequent fiat deposit transactions will not have a holding period.