Turnaround Times for Deposit & Withdrawal Transactions

Time Frames for Deposits & Withdrawals

Crypto Deposits

After your crypto transfer gets the green light from the blockchain, the funds will typically be in your account within 30 minutes.

Example: If you transfer funds at 2 p.m. and the transaction is confirmed by the blockchain by 3 p.m., expect the funds in your account by 3:30 p.m.

Note to Remember:

If you've waited more than an hour and still don't see the deposit, contact Customer Support with your transaction number (TxID).

Crypto transactions are irreversible, so double- and triple-check everything before you hit "send."

Crypto Withdrawals

Once you hit the withdrawal confirmation link, your crypto funds will be sent to the blockchain in under 20 minutes. The total time for the transaction to complete might stretch up to 12 hours under special conditions.

Note to Remember:

Keep an eye on your e-mail inbox for the confirmation link.

Blockchain traffic can slow things down and potentially increase transaction fees.

You must double-check all the details—crypto transactions are irreversible.