Rewards Hub Rules

What is the Rewards Hub?

• The Rewards Hub is designed to elevate the user journey, enabling users to obtain rewards for certain tasks that they complete. The spectrum of rewards includes, but is not limited to, bonuses and trading fee rebates.

• As per the Terms of Use and in compliance with local regulations, certain Rewards Hub features may not be available in your region.

How to Redeem my Vouchers

• You may receive different types of vouchers as activity rewards. Follow the step-by-step guide below to redeem your vouchers from the Rewards Hub.

• Please note that all vouchers are non-transferable. They cannot be transferred to other users or between different accounts held by the same user (i.e., from a main account to a sub-account). Vouchers can only be redeemed from the issued account.

• You should also redeem your vouchers before the expiry date. If a voucher expires, it will no longer be valid. You will not be able to extend the expiry date or exchange the voucher for any other rewards. It is your responsibility to redeem any vouchers allocated to you. The exchange does not have any obligation to alert you of the upcoming expiry of any voucher.

Different Types of Vouchers

• Depending on the activities and tasks, you may receive Token Vouchers, Fee Rebates, and Futures Trial Fund Vouchers.

AutoTrader Cash

• The value of AutoTrader Cash will be benchmarked against the real-time price of USDT (1:1).

• After successful redemption of the voucher, the AutoTrader Cash will be activated. Following activation, the corresponding trading fee rebates (in the amount equal to the daily net trading fee (excluding referral commissions) of the specific product) will be distributed to the user’s Spot Wallet in USDT on the day following the user’s trade, before 23:59:59 (UTC).

• The maximum AutoTrader Cash amount per user equals the face value of AutoTrader Cash. The total amount will be deducted each day according to the trading fee rebate distribution until the depletion or the expiry of AutoTrader Cash. The trading fees for the eligible orders will be converted into USDT, according to the real-time exchange rate of the corresponding orders, summed up, and distributed to the user’s Spot Wallet. Users acknowledge and agree that AutoTrader Cash shall not be liable for any loss in connection with the exchange rate applied.

• If a user’s total trading fees from the day before are less than 0.00000001 USDT, they are not eligible to receive any trading fee rebates.

• If the total amount of the corresponding trading fees for the eligible orders is greater than the remaining balance of AutoTrader Cash, users will only receive trading fee rebates reflecting the remaining balance of AutoTrader Cash. 

  • For example, User A activates AutoTrader Cash with a face value of 500 USDT with an existing fee balance of 100 USDT. If User A accumulates another 300 USDT in spot trading fees today, then User A will only receive the 400 USDT in AutoTrader Cash.

• If a user activates multiple AutoTrader Cash vouchers for the same product at the same time, they will be used according to the order in which they are redeemed.

  • For example, User A activated AutoTrader Cash vouchers worth 500 USDT (AutoTrader Cash A) and then activated another AutoTrader Cash vouchers worth 1,000 USDT (AutoTrader Cash B).

    • If User A pays 300 USDT in spot trading fees today, then after the rebate distribution is completed, the remaining AutoTrader Cash balances will be:

      • AutoTrader Cash A: 200 USDT

      • AutoTrader Cash B: 1,000 USDT

    • If User A pays 800 USDT in spot transaction fees today, then after the offset distribution is completed, the remaining AutoTrader Cash balances will be:

      • AutoTrader Cash A: 0 USDT

      • AutoTrader Cash B: 700 USDT

• AutoTrader Cash rewards will expire after a certain period. Please refer to the expiry date on each individual AutoTrader Cash voucher. After the voucher expires, users will not be able to apply for or use the remaining balance of AutoTrader Cash in any way.

Bonus Vouchers

• Bonuses can be used as USDT for AutoTrader.

• Upon redemption, USDT Bonuses will be credited to the user’s Spot Wallet for AutoTrader use.

• Upon redemption, an amount of USDT might be locked in your Spot Wallet for a period of time if you had to deposit money to obtain the voucher. The locked USDT will be returned to you to ensure a fair and secure experience for all participants. 

• After receiving the voucher, the user must redeem it before the expiration date.